Editor's Introduction

Ting-Peng Liang


This issue includes two peer-reviewed research articles. The first paper by Ghandour, Benwell, and Deans proposes a second-order measurement of website performance from the owner’s perspective. Given the increased use of websites, measuring website performance is an impor-tant issue. The proposed measurement is interesting in that the construct includes the owner’s satisfaction, rather than the user’s satisfaction. Empirical analysis shows that the instrument is reliable and valid as an alternative benchmark for website performance.

Full Text:

Views 761